* San Diego State University
- San Diego, California
- 8/07 – 12/10
- Bachelor Degree in Marketing
* Universidad Autónoma de Madrid
- Madrid, Spain
- 3/09 – 6/09
- Attended college classes that emphasized marketing courses taught in Spanish. Resided with a Spanish family and traveled extensively throughout Europe.
* Chung Ang University
- Seoul, South Korea
- 8/08 – 11/08
- Completed a semester of marketing courses taught in either Korean or English.
Working History
* Online Sales Retailer
- Half.com & E-bay
- 1998 - Present
- Sales of electronics and books online; provide excellent customer service through fast shipping and prompt email correspondence with customers; honor warranties for customers; respond to high volume email messages.
* Administrative Sales Assistant
- Permagro, Inc.
- 2006
- Performed data entry; prepared invoices & packing slips; assisted customers via telephone & email communication; scheduled deliveries of products with shipping company partner.
* Executive Assistant
- U.S. Embroidery Company
- 2005
- Processed invoices and packing slips; promptly mailed product samples to clients; processed payroll accounts on computer; translated written documents from Spanish to English; assisted in processing accounts payable and accounts receivable using QuickBooks software; created documents with Adobe Illustrator; reviewed email.
* Administrative Assistant
- Trigen International
- 2004
- Performed general secretarial work, including word processing; analyzed customer and vendor transactions using QuickBooks; prepared & processed invoices, as well as packing slips, using QuickBooks; reviewed email.
Interacted with customers; negotiated with vendors to obtain best pricing; communicated in Spanish & Korean with mono-lingual customers.
* Assistant Property Manager
- Pacific West Enterprises
- 2002 - 2003
- Managed cash assets; advertised available properties; negotiated leases; monitored company budget; ordered office supplies; typed notification letters to tenants; answered telephone calls from clients; scheduled appointments.
Personal Introduction
# Objective
- College graduate seeking a teaching position, who is committed to providing a well-balanced, supportive, and engaging learning environment for all students.
# Qualifications
- Multi-lingual in English, Spanish, and Korean.
- Record of initiative and responsibility; sought by customers to help with their product needs.
- Talent for building rapport with clientele; professional, mature approach; high energy level; liked by others.
- Business Savvy. Understand the dynamics of team playing and the importance of customer relationship management.
- Outgoing and articulate, with excellent people skills. Frequently commended for communication and interaction skills with customers and colleagues.
- Computer experience includes Microsoft Office. Confident in learning and using new business applications. Experience in QuickBooks.