Search Resumes	Search jobs Home > Employer > Search Resumes Profile  (연락처와 Email을 보시려면, Employer회원으로 로그인 하십시오.) First name Jedrzej Last name Misiek Date of Birth 2011-08-08 Gender male Nationality Canada Current Location Outside Education Level Bachelors English Proficiency Native Other Languages French( Intermedia ) Resume Resume title Jedrzej Misiek Job Categories Desired Location Start Date 2011-09-08 Type of Position Full-time Education History * 2010–2011 : Toronto District School Board : Toronto, ON - Obtained TESL certification with 40 hours of class practicum * 2009–2011 York University, Keele Campus Toronto, ON - Completed Information Systems Honors BA (Part time) * 2005–2009 York University, Glendon Campus Toronto, ON - Completed Bilingual BA in ITEC with a certificate in French * 2001–2004 Centennial College Scarborough, ON - Completed Networking Technician courses - Cisco Certified - GPA of 3.74 - A+ certification (2001) * 1996–2001 : St Thomas Aquinas : Brampton, ON - Completed OAC French - Completed OSSD Working History * 2009-Present Canpar Transport LP Mississauga, ON Internal Support Specialist - Politely provide assistance to internal customers experiencing problems with in-house software, in French when necessary. - Evaluate uncommon problems and document their solutions - Delegate tasks in a cohesive manner so as to assure maximum customer satisfaction and speedy resolution. - Work in a team environment via consulting other departments and working with managers and directors on special projects. * 2010 York University, Glendon College Toronto, ON : Explore Program Teacher - Planned English lessons for teenagers from Quebec for the Extended Learning Explore Program’s curriculum. - Assigned and graded work and provided feedback to students. - Evaluated students’ progress in spoken and written content. - Maintained strict classroom discipline and dealt with unruly students when necessary. - Interacted with other teachers to share lesson plan ideas in order to create a better learning environment for the students. * 2005-2008 York University, Glendon College Toronto, ON : ITS Technician - Provided walk-up as well as telephone/email assistance to students, faculty and staff, as well as in French when necessary - Ability to multitask and coordinate with co-workers to assure accurate and on-time equipment delivery and pickup. - Used a proprietary scheduler to allocate equipment necessary for day-to-day use, as well as for special events. - Kept track of loaner equipment and maintained a strict inventory of permanent and mobile equipment. - Received cash deposits for specialized equipment and issued receipts, ensuring a clear explanation as to the policies regarding equipment returns * 2006-2008 NCR Canada Mississauga, ON : Analyst – Level 1 - Politely assisted customers (McDonalds and Tim Horton’s Owner Operators and Managers) with any network or PC related issues over the phone, as well as in French when necessary. - Connected remotely to various POS systems to clear cash jams, to override orders, and to clear fields when system instability caused errors. - Entered client data into a master file, where it would be called upon by other analysts in order to log issues and track shipments - Calculated total time spent on all calls in order to comply with Service Level Agreements Personal Introduction # Objective - To teach English as a Second Language; to provide students with the skills needed to succeed in today’s markets. # Languages Complete fluency in:  English  French  Polish Informal skills in:  Spanish  Russian # Interests Languages, machinery (engines), computers, swimming/life saving (Bronze Cross), reading, building things, always learning and adapting my skills to meet new challenges.