9/2003 - 5/2007 Johnson & Wales University
Bachelor's Degree in Management
Concentrations in Marketing and Operations Management
Providence - Rhode Island – United States
2007 Graduate of The National Association of Pharmaceutical Sales Representative's Pharmacology/Pharmaceutical Sales Training Program
Certified National Pharmaceutical Representative Number 565322008
Working History
* 12/2010-8/2011
Sina ESOL Academy
• Instruct children from the ages of 4-13 years old on how to speak, write, comprehend, and read the English language
• Assist in creating a efficient and effective curriculum for a relatively new school
• Make weekly goals for the children to motivate them
• Fill out evaluation forms bi-monthly
• Create new tests weekly
• Create a fun and exciting environment for the children
* 7/2009 –7/2010 English Instructor
Chang’s English Institute, Seoul/South Korea
• Plan and execute daily lessons
• Develop students ability to comprehend, speak, and effectively learn the English language
• Assist in developing training materials
• Mentor new foreign teachers
• Phone Teaching
* 1/2009 – 7/2009 Customer Service Representative
Citizens Bank, Boston/MA
• Accurately conducts all credit and debit transactions in compliance with established bank policies and procedures
• Keeps proper cash supply on hand and prepares daily proof record while maintaining an acceptable difference record
• Delivers excellent service to all bank customers
• Meets sales referral goals and actively participates in sales promotions
* 6/2007 – 1/2009 Assistant Store Manager
C.V.S Pharmacy Regional Business Office Store, Stoughton/MA
• Extraordinary customer service
• Completing sales floor merchandising activities
• Working with/training store employees
• Planning, organizing, and handling office administration
• Processing inventory and sales reports
• Managing in-store communication
* 3/2006 - 2/2007 Impact Worker/Merchandising Assistant/Sales Representative
Hollister Co., Providence/RI
• Effectively promoting and selling company products
• Meet, greet and assist customers
• Review and implement weekly planograms
• Assisting the store manager in achieving quarterly sales goals for a new store
* 9/2003-5/2005 Student Financial Services Representative
Johnson & Wales Student Financial Services
• Assisting current and enrolling students with issues regarding their accounts
• Entering data and updating students accounts
* 1/1999 - 1/2006 Assistant Operations Line Manager
Quinzani's Bakery, Boston/MA
• Assisting with day to day operations for a large commercial bakery
• Process, organize, and expedite all incoming sales orders
• Check and maintain all bakery equipment
Personal Introduction
# Skills:
• Detail Oriented
• Proficient in Microsoft Office
• Highly Organized
• Communicates Effectively
• Leadership Qualities
• Coaching Experience
• Conversational in Spanish
• Willing to Relocate