* MS Degree~Organizational Development
Avila University, Kansas City, MO
* Bachelor of Arts Degree~Business
DePaul University, Chicago, IL
Working History
# ACADEMIC ADVISOR/COUNSELOR
• Advised students on coursework issues and career decisions to academically obtain desired Bachelor and Master level Degrees
• Participated in student recruitment, selection, and admission, making recommendations based on information obtained through phone calls, documentation, and in-person interviews
• Helped to increase student enrollment and retention rates (College received highest retention rates in the college’s history during this timeframe.)
• Represented University by participating promotional events
• Contacted potential re-entries and encouraged them to return to school
• Maintained current students’ status and advised, when necessary for successful outcomes
• Maintained student academic records and confidential information with highest professionalism
• Welcomed and informed new students their responsibilities to University and expectations
• Set up conferences with administrators on behalf of the student
• Monitored attendance and handled student grievances and complaints,
• Worked toward the success of students’ goals, which included, working closely with students on or facing academic probation
# TEACHER
• Maintained accurate and complete student records as required by laws, district policies, and administrative regulations
• Adapted teaching methods and instructional materials to meet students' varying needs and interests
• Assigned and graded class work and homework.
• Prepared materials and classrooms for class activities
• Observed and evaluated students' performance, behavior, social development, and physical health
• Planned and conducted activities for a balanced program of instruction, demonstration, and work time that provides students with opportunities to observe, question, and investigate
• Instructed through lectures, discussions, and demonstrations in one or more subjects, such as English, mathematics, or social studies
• Adapted teaching methods and instructional materials to meet students' varying needs and interests
• Prepared, administered, and graded tests and assignments to evaluate students' progress
Personal Introduction
# TOUR GUIDE/CUSTOMER RELATIONS
• Developed the marketing plans for Chicago tours
• Facilitated the city highlight tour
• Implemented expanded knowledge of city history and events to educate tourists
• Conducted educational activities for school children
• Escorted individuals and groups on cruises, sightseeing tours, or through places of interest such as industrial establishments, public buildings, and art galleries
• Described tour points of interest to group members, and responded to questions
• Monitored visitors' activities to ensure compliance with establishment or tour regulations and safety practices
• Greeted and registered visitors, and issued any required identification badges or safety devices
• Distributed brochures, show audiovisual presentations, and explain establishment processes and operations at tour sites
Profile
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