May 2001 UNIVERSITY OF ALABAMA- TUSCALOOSA, ALABAMA
BS – International Business & Foreign Trade and Political Science
– Middle Eastern Affairs concentration (Double Major)
May 2006 EMORY UNIVERSITY – ATLANTA, GA
MBA– International Finance
– Central & East Asian Economics Concentration
Working History
2010-Present IBCA CONSULTING / LG HOUSEHOLD & HEALTHCARE; SEOUL, SOUTH KOREA
Deputy Program Manager- Mid-level manager, International Business Development Department
Responsible for the training of Sales, Marketing, and Research staff and executives in face-to-face communication skills, corporate briefs and correspondence writing, presentation skills, and business negotiation based on international business communication standards.
Responsible for editing and proofreading of marketing and print advertisements for OHUI, Beyond, On The Body, and Sum:37 cosmetics and skin care products for the international and domestic markets.
Managed research and development of international business training curricula and training program management.
2008-2010 IVY SCHOOL LANGUAGE ACADEMY; SEOUL, SOUTH KOREA
Associate English Instructor- Teacher at a private Kindergarten academy
Responsible for curriculum and content development for pre-Kinder to high school levels.
Quality Assurance Analyst- Lead quality assurance analyst for the engineering and design department for motor vehicle electronics, managing a team of 8 associate analysts
Developed an improved and simplified warranty issue tracking system that decreased the time between reporting and resolution by 35%
Deployed a customer advocate’s database that improved interdepartmental cooperation and improved the allocation of engineering and quality assurance resources, saving the QA department an estimated $100,000 per quarter
Established the first quality assurance German liaison team, saving over 100 man hours per week by translating technical and business documents with interdepartmental personnel
2001-2006 UNITED STATES AIR FORCE – SPECIAL OPERATIONS COMMAND (USAFSOC)
Special Tactics Officer- Junior Grade Officer (Captain), commanding 4-10 man rescue and recovery teams in peacetime and combat environments.
Two tours of duty in Operation Iraqi Freedom (OIF) and Operation Enduring Freedom (OEF) -Afghanistan and Horn of Africa.
Profile
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